Arlo base station alarm9/23/2023 ![]() There are no newer versions listed for VMB4000, although I think they can be a little late in posting the notification on this website. What version of firmaware have you just attempted to updated to, which caused you the latest problem? I am still on version 1.12.2.3_2762 - dated 17th June 2019 as per the release notes on the following link. I am wondering if anyone even reads these boards you are making me nervous! (and burgulars relaxed!). The firmware update will not install and I have tried a dozen times already. Not only am I unable to install the update, I am unable to use my entire system! Without getting the update installed, my cameras are offline and I am unable access them. It would also explain why the restart button on the app does nothing - the app on the phone talks to the server, not to the base Arlo!! You truly f*cked things up with this latest firmware update. If the issue is a dropped connection between the server and the base station, that might also explain why motion is detected and recorded, but the siren does not sound. Once the app gets the ACK from the server, it says that the siren is activated, so if the server can’t talk to the base station, it looks like the siren is active when it is not active. I suspect that when you use the app to manually set off the siren, the app does not wait fir an ACK (acknowledgement) from the base station, it just waits on an ACK from the server. That suggests to me that when the base station gets into this mode where the siren is not working correctly, the issue is that some network connection has been dropped, and the base station has failed to re-establish the connection. And using the reboot button in the app works correctly. ![]() I power cycled the base station, and the siren worked correctly again. One thing thing that I noticed is that when the base station gets into this mode, using the restart option of the app does nothing - when you press that button does absolutely nothing.
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